“I feel like you have just got inside my head!”

September 2019

Advocacy for Children and Young People

“Thank you for helping me to explain to my support what I wanted to say, I am so happy and it’s made me feel very good”

September 2019

Care Act Advocacy

“Thank you for being with me in the meeting, they have now changed my meds, I think they listened because you were there.”

September 2019

Independent Mental Health Act Advocacy (IMHA)

“Thank you for standing by me and the others here, today was a very difficult day with the move to the new unit” (Young Person)

September 2019

IMHA in secure settings

“The IMCA was very thorough in her assessment and report, she worked very quickly to time constraints which has supported a timely discharge from hospital.” Social worker

September 2019

Independent Mental Capacity Advocacy (IMCA)

“Thank you for the information, it was really useful and I am now getting the help I needed.”

September 2019

Community Advocacy

“Sometimes it is hard to say these things because you don’t want to upset anyone. But it makes a difference. I think it helps having someone to help you say it and then it’s out there and they have to listen.”

September 2019

Community Advocacy

“It sounds like they apologise lots, and in the future they will hopefully ask the patient if they want local anaesthetic beforehand. Thank you for your help and support, really appreciate it”

September 2019

NHS Patient Complaints Advocacy